Terms of Service

1. Acceptance of terms

By using InsightDown, you agree to these Terms of Service. If you do not agree, do not use the service.

2. Description of the service

InsightDown is a note-taking and knowledge management product that may include a desktop client, web client, AI features, full-text and semantic search, cloud-sync integrations, and related support services.

Some features may be experimental, platform-limited, or available only in selected pricing tiers.

3. Accounts and security

You are responsible for safeguarding your account, devices, credentials, and any activity that occurs under your account. If you suspect unauthorized access, you should change your password and contact support promptly.

4. User content

You retain ownership of the content you create, upload, sync, or store in InsightDown. You grant us only the limited rights necessary to host, process, sync, and display that content in order to provide the service.

You are responsible for ensuring that your content is lawful and that you have the right to store, process, or share it through the service and any connected integrations.

5. AI features and third-party integrations

If you use AI features or third-party integrations, you acknowledge that some content may be sent to external providers such as AI services or cloud platforms. We do not guarantee that AI-generated output is accurate, complete, or suitable for legal, medical, financial, or safety-critical decisions.

You are responsible for reviewing and validating AI-generated output before relying on it.

6. Prohibited use

You may not use the service to violate the law, bypass security controls, transmit malicious code, gain unauthorized access to data, send spam, or otherwise abuse the product or its infrastructure.

7. Availability and service changes

We may modify, expand, limit, or discontinue parts of the service at any time. We do not guarantee uninterrupted availability, error-free operation, or compatibility with every device or operating system.

8. Pricing, subscriptions, and promotions

Paid features may require a subscription or one-time payment. Temporary promotional offers, including limited-time free access, may be changed or withdrawn at any time.

9. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, consequential, or special damages, including loss of data, loss of profits, or damages arising from your use of or inability to use the service.

10. Termination

We may suspend or terminate access to the service if you violate these terms, misuse the infrastructure, or where legal, security, or operational reasons require us to do so.

11. Contact

If you have questions about these terms, please contact us through the website contact form.